Terms of Service

Here are the Terms of Service for Classic Homes Hub, updated with your provided contact and location details:


Classic Homes Hub: Terms of Service


Effective Date: July 3, 2025

1. Acceptance of Terms

By accessing and using classichomeshub.co.ke (the “Website”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Website.

2. Use of the Website

  • Eligibility: You must be at least 18 years old to use this Website.
  • Account Registration: To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Product Information and Orders

  • Product Descriptions: We strive to provide accurate product descriptions. However, we do not warrant that descriptions or other content are accurate, complete, or error-free.
  • Pricing: Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.
  • Order Acceptance: We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraudulent activity.

4. Payment and Shipping

  • Payment Methods: We accept various payment methods, including Pay on Delivery (PoD) in select locations within Nairobi and beyond. Availability of PoD depends on your specific location and will be confirmed during the checkout process.
  • Shipping: We offer shipping services throughout Kenya. Delivery times and costs are provided during the checkout process.

5. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information.

6. Privacy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

7. Intellectual Property

All content on the Website, including text, graphics, logos, and images, is the property of Classic Homes Hub or its content suppliers and is protected by applicable intellectual property laws.

8. Limitation of Liability

Classic Homes Hub shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use the Website or products purchased through the Website.

9. Governing Law

These Terms are governed by the laws of Kenya. Any disputes arising from these Terms or your use of the Website shall be resolved in the courts of Kenya.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes your acceptance of the revised Terms.


11. Contact Information

For any questions or concerns regarding these Terms, please contact us:

Email: sales@classichomeshub.co.ke

Phone: For immediate assistance, please call us: 0742 965733

Customer Service Hours:

  • Monday – Friday: 8:00 AM – 7:00 PM (EAT)
  • Saturday: 8:00 AM – 7:00 PM (EAT)
  • Sundays & Public Holidays: Closed

Visit Our Hub: While we serve Nairobi and beyond, if you’d like to speak to us in person or view our range of appliances, please visit us at our location in Nairobi: Gaberone Plaza, Gaberone Road