At Classic Homes Hub, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us or purchase our products and services.
1. Information We Collect
We may collect the following information from customers:
-
Full name
-
Phone number
-
Email address
-
Delivery address
-
Payment and transaction details
-
Any other information provided during inquiries or purchases
2. How We Use Your Information
Your information may be used to:
-
Process and deliver orders
-
Communicate regarding purchases, deliveries, or support
-
Improve our products and customer service
-
Send important updates related to your orders
-
Prevent fraudulent or unauthorized activities
3. Information Sharing
We do not sell, rent, or trade customer information to third parties. Information may only be shared with:
-
Delivery and courier service providers for order fulfillment
-
Payment service providers where necessary
-
Authorities when required by law
These service providers only receive information necessary to provide their services.
4. Data Protection
We take reasonable measures to protect customer information from unauthorized access, loss, misuse, or disclosure.
Our website uses HTTPS/SSL encryption to help protect information transmitted through the website.
5. Customer Responsibility
Customers are responsible for providing accurate information during purchases and communication.
6. Policy Updates
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date.
Last Updated: 18 September 2026
7. Contact Information
For any questions regarding this Privacy Policy, please get in touch with us:
Classic Homes Hub
📍 Gaberone Road, Gaberone Plaza, 6th Floor, Shop C2A, Nairobi, Nairobi County 00100, Kenya
📞 +254 742 965 733
📧 sales@classichomeshub.co.ke